Industry-leading warranty

12‑Month Warranty on All Repairs

Coverage for parts and workmanship—clear terms, fast claims, no surprises.

10,000+
Repairs completed
4.9★
Average rating
24–48h
Claim turnaround
Included
Free inspection
12
Months

What's Included

Comprehensive coverage for peace of mind

Parts Included

Replacement parts covered for 12 months.

Workmanship

Installation and labor issues covered.

Fast Claims

Most claims resolved in 24–48 hours.

Coverage Details

What's Covered

All replacement parts (screens, batteries, cameras, etc.)
Workmanship and installation defects
Manufacturing defects in parts used
Free repair or replacement if covered issues arise
Parts from authorized repairs at our stores

What's Not Covered

Physical damage after repair (drops, cracks, liquid)
Normal wear and tear over time
Damage from unauthorized third-party repairs
Software issues unrelated to hardware repair
Cosmetic damage that does not affect function

How to Make a Claim

Simple 4-step process to get your device fixed

1

Bring your device + receipt

Visit any location or schedule a drop-off.

2

We inspect and validate

Quick diagnostics to confirm eligibility.

3

Repair or replace at no charge

Parts + workmanship covered under warranty.

4

24–48 hour turnaround

Most claims completed within 1–2 business days.

Satisfaction Guaranteed

7‑Day Satisfaction Guarantee

If something does not feel right after your repair, we will make it right—fast. No questions, no hassle. Your satisfaction is our priority.

Need to Make a Claim?

Visit our store or contact us to start your warranty claim

Additional Terms

Warranty & Guarantee | 12-Month Warranty | iRepair Experts Brisbane